201 N Brand Blvd Suit 200, Glendale, CA 91203

Last Updated: December 05, 2025

Welcome to CityFix Appliance!

These Terms and Conditions outline the rules and regulations for the use of CityFix Appliance’s website, located at https://appliancecityfix.com/, and the services provided by our technicians.

By accessing this website and booking our services, we assume you accept these terms and conditions. Do not continue to use CityFix Appliance if you do not agree to all of the terms and conditions stated on this page.

1. Services Provided

CityFix Appliance provides on-site diagnosis and repair services for major household appliances. We strive to accurately diagnose and fix issues based on industry standards.

  • Diagnostics: A technician will visit your location to inspect the appliance. A “Service Call Fee” applies for this visit.

  • Repairs: If you proceed with the repair, the Service Call Fee is [typically waived/deducted] from the final bill.

2. Appointments and Cancellations

  • Booking: Appointments are subject to availability. We aim for same-day or next-day service but cannot guarantee specific arrival times due to traffic or job complexity. We will provide an arrival window (e.g., 2-4 hours).

  • Cancellations: We respectfully request at least 24 hours’ notice for cancellations or rescheduling.

  • Missed Appointments: If our technician arrives within the scheduled window and no one is home to grant access, a Missed Appointment Fee may be charged.

3. Pricing and Payment

  • Transparent Pricing: We provide an upfront quote for parts and labor after the diagnosis. You must approve this quote before we begin repairs.

  • Payment Terms: Payment is due strictly upon completion of the service.

  • Accepted Methods: We accept [Credit Cards, Cash, Checks, etc.].

  • Non-Payment: Failure to pay for services rendered may result in legal action or collections, with the customer responsible for all associated legal fees.

4. Warranty and Guarantees

We stand behind our work with a qualified warranty.

  • Labor Warranty: We provide a [e.g., 90-Day] warranty on labor.

  • Parts Warranty: Parts are covered by the manufacturer’s warranty, typically ranging from [e.g., 90 Days to 1 Year].

  • Exclusions: This warranty does not cover:

    • Damage caused by misuse, abuse, or negligence.

    • Issues unrelated to the original repair.

    • Appliances that have been tampered with by other technicians or the owner after our service.

5. Limitation of Liability

While we exercise the utmost care while working in your home, CityFix Appliance is not liable for:

  • Food Loss: Spoilage of food or medication due to refrigerator/freezer failure.

  • Flooring/Cabinetry: Minor scratches or dents that may occur when moving heavy appliances, though we take all precautions to use protective sliders/mats.

  • Pre-existing Issues: Damage to plumbing, electrical, or venting systems that were degraded or non-compliant prior to our arrival.

  • Indirect Damages: Any consequential or incidental damages arising from the use or inability to use the appliance.

6. Parts Availability

We stock our trucks with common parts. However, some repairs require ordering special parts.

  • Shipping Times: We are not responsible for delays caused by shipping carriers or manufacturer backorders.

  • Deposits: Special order parts may require a non-refundable deposit.

7. Intellectual Property

Unless otherwise stated, CityFix Appliance and/or its licensors own the intellectual property rights for all material on this website (logos, text, images). All intellectual property rights are reserved. You may not republish, sell, rent, or duplicate material from our website.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [Your State/Country], and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

 

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